The plan you write before the bad day, not during it
Every company eventually has an incident: a phished employee, a misconfigured S3 bucket, a vendor breach that touches your data. We build the incident response plan specific to your environment, stress-test it with tabletop exercises, and set up the logging and monitoring that catches problems before a customer does.
The incident itself is rarely what sinks a company. It's finding out, mid-crisis, that nobody knows who's supposed to make the call on customer notification, or that the plan is a Google Doc last touched two years ago by someone who left the company.
We write the plan for your actual environment: your systems, the real people who'll be on the call at 2 a.m., your customer notification obligations, your regulatory reporting requirements. Then we run a tabletop, a facilitated walk-through of a realistic scenario, so the team's first experience with the plan isn't a live incident.
And we don't stop at the response plan. We help build the logging, monitoring, and vulnerability management that reduce how often you're in this position in the first place. So detection and response become something your team does routinely, not a laminated document nobody has opened since the audit.
What's included
Incident response plan
Roles, escalation paths, and decision points defined clearly enough that nobody's improvising at 2 a.m.
Tabletop exercises
Scenario-based walk-throughs that stress-test the plan against your actual team, not a generic script.
Logging & monitoring strategy
A right-sized detection setup, so you find out about an incident from your own systems, not from a customer.
Vulnerability management program
A repeatable process for finding, prioritizing, and closing vulnerabilities instead of a scan report that piles up.
Regulatory notification playbook
Clear breach notification obligations mapped to the jurisdictions and frameworks that actually apply to you.
On-call advisory support
A direct line to experienced guidance if something real happens mid-engagement.
Frequently asked questions
Do you help during an actual incident, or just with planning?
Both. Existing clients get advisory support the moment something real is happening. If you're not an existing client, we offer rapid incident advisory on a case-by-case basis, depending on availability, but planning ahead of time is the better version of this conversation.
What actually happens in a tabletop exercise?
A facilitated discussion where your team walks through a simulated incident step by step: who gets called, what gets decided, what the notification timeline looks like, without touching a single real system. It's the cheapest way there is to find the gap in your plan before an attacker finds it for you.
Do you handle regulatory breach notification requirements?
Yes. We build the notification playbook against the specific jurisdictions and frameworks relevant to your business, and we coordinate with outside legal counsel when a notification decision needs an actual legal determination, not a security opinion.
Ideal for
- Companies with no formal incident response plan today
- Teams with a plan that's never been tested against a real scenario
- Organizations with customer contracts requiring a documented IR capability
- Companies that had a near-miss and don't want the next one to be a real one
Related services
Ready to talk through Incident Response?
The audit's in six weeks. The questionnaire's due Friday. Let's talk Tuesday. Book a free consultation and we'll tell you straight what it takes to get your program built, certified, and operating.